The Phoenix Children’s Queue+ project works on improving family rounding times at pediatric hospitals through effective communication and efficiency. The issue our team seeks to solve is the limited family notification of physician rounds for pediatric patients. Physicians meet and develop a patient plan for the day and general idea of which rounding style and order is effective. However, the family of the patients typically don’t know when the physician will actually stop by the room. Typically, they get a range of hours from 6am to 12pm. That is very inconvenient for many families who either have work or need to step out for a second, etc. Since doctors may not round again for the rest of the day, it is important that we can help bridge these communication gaps for both the patients and the physicians.
A solution that is being considered is a software or mobile app that will better help residents organize and mark off their tasks in an efficient and easy manner. The solution might, for example, be integrated with QR codes so that a resident could quickly scan codes that will instantly mark off that a required task is completed. Our goal this semester is to fully and completely identify and understand the problem which our customer/community partner is having, research and narrow down an optimal solution, and begin designing/prototyping initial concepts of our solution.